Frequently Asked Questions

Q  How long does counselling take?

There is no specific answer to this, some people choose to see a counsellor for a long time, others are happy with just a few sessions.  Some people start counselling with a clear idea of how many sessions they want, while others decide as they go along.  Either way, there is no expectation or obligation to continue with more sessions than you choose.

Q  How does this kind of counselling work?

In humanistic and person-centred therapies the main focus of the counselling is decided by the client. The counsellor helps the process by asking questions and helping the client clarify the difficulty, and what they think and feel about it. Out of the exploration, new insights and perspectives often emerge.  Research has shown this process is effective for a wide range of problems and issues.

Q  What kind of clients does it suit?

Counsellors, psychotherapists and psychologists using a person-centred approach work with a wide range of clients on many different issues. It is often popular among clients who enjoy the freedom to talk about things they wish in a context that is supportive and facilitative, rather than those looking for specific techniques or tips on how to manage things. 

Q  How much does it cost?

Daytime sessions cost £55 for individuals and £70 for couples, and evening sessions cost £60 and £75 respectively.  Some concessionary spaces are available for individual sessions and the cost for these negotiated before the first meeting. Sessions usually last for one hour, sometimes requests are made for longer and the costs for these are pro rata.  All charges are discussed and agreed before the first session. 

Q  How are payments made?

Payments can be made by cheque or in cash at the end of each session, by bank transfer or by credit card online through the 'Service & Fees' page of this website.  Online payments carry an additional 4% charge and are made in advance of sessions.

Q How quickly can I arrange an appointment?

Appointments can usually be made within a week, sometimes sooner.  If you call and leave a message, you will usually have a response within 24 hours, often sooner.

Q How do I make an appointment?

You can call Helene on 020 7625 3247, send a text to 07967 299 072 or click here to email.